تفاصيل وظائف خالية في شركة نوكيا
تفاصيل وظائف خالية في شركة نوكيا
Bid Manager
About the job
As part of the Global Sales Support (GSS) team within the Customer Operations (CO) Organisation the Bid Manager (BM) for Market Unit (MU) North Africa supports Customer Teams (CT/AM) for all offers to be delivered to different customers within the Market Unit North Africa. He/She plays a key role in aligning technical and commercial strategy with the support of Solution Managers/Pricing Managers from different Business Groups (BGs) and the E2E Solution Architecture (CSA) Teams.
He/She supports the End to End Bid Management service for the production of quality proposal documents prepared in response to typically complex, high value, high risk formal RFP/RFQ/RFIs. He/She takes ownership and supports different phases of the Sales Cycle under his/her responsibility from Opportunity Qualification G3 (Bid/No Bid) to Offer Approval (G4), Contract Approval (G5) and upto the Contract Transfer (G6). He/She leads the bid team, coordinating all bid activity supported by applicable processes
Key Responsibilities
Provides technical, commercial expertise to the account team for securing the Annual Orders Plan for the assigned territory.
Provides comprehensive Bid Management support to the Customer Teams (CTs) in answering RFP/RFQ/RFI issued by different customers.
Works hand in hand with Customer Solution Architect (CSA), Product /Services Sales, Regional Business Centers (RBCs), Offer Control teams, Global Sales Support (GSS) Central team and the extended bid team including Legal and Compliance (L&C), Structured Finance, Tax, Delivery teams etc. for complete bid preparation cycle.
Ensures that a high quality competitive and compelling bid is produced and delivered to the Customer.
Helps identify and mitigate the Technical and commercial risks associated with offers.
Accountable for entire Sales cycle process for the bids delivered under his/her domain of responsibility including Limits of Authority (LOA) document support and completion.
After the bid submission, supports the Customer Team (CT) in offer defence, bid clarifications or negotiations with the customer (as and when requested).
Use relevant tools during the bid preparation and approval cycle including CRM systems to ensure proper tracking of the offers.
Ensures that all offers submitted and associated internal documents are properly archived following the Nokia standard guidelines for archiving. While these archives remain accessible to users who have been authorized access to such information.
Ensures that all offers submitted are in line with updated Nokia LOA policy.
Works hand in hand with different Business Groups (BGs), Regional Business Centres (RBC) to secure the required resources for related Presales activities.
Plays a key role in ensuring consistency of technical and commercial strategy in line with Nokia solution strategy and guidelines.
Supports other Bid Management teams within MEA for required bid management support in case of over-load.
Ensures that all offers submitted are properly archived and accessible to users who have been authorized access to such information.
Prepares weekly/monthly reports related to the BM activities within his/her domain of responsibility.
Ensures that all offer related data is updated regularly in Single CRM (sCRM), CSP and other GSS tools for offers managed by him/her self.
Key Skills/Competencies Required
Minimum of 7 years of experience in Presales domain with a thorough understanding and experience of customer engagement typically within the offer development and negotiations cycle.
Carries strong business acumen
Proven ability to lead direct or virtual teams in a competitive sales environment
Excellent communication skills (verbal and written)
Full command on English language (spoken and written).
French Language (verbal & written) is a must
Technical Knowledge
Understands key market evolution from end-user perspective, customer positioning, revenues and cost models
Demonstrates a consistent understanding of how the organization generates profit and manages costs
Has a global understanding of the Telecom industry (practices, concepts, competition and regulatory environment)
Has awareness of the key technologies used in the industry as well as of the Nokia Portfolio offering (products, solutions and services).
He/She relies on the knowledge of various domain experts (e.g. solution architects, tendering managers, subject matter experts etc.)
Bid Management Skills
Has a good understanding of BM job tools needed for documenting his/her activities (i.e. responsibility matrix, project schedule)
The BM skills include but are not limited to bid initiation and definition of needed resources, offer team building, offer planning, active support in risk management, team motivation, control of schedule milestones, aligning all the stakeholders, volumes of work, deadlines etc.
Key Attributes
Able to work under pressure and cope with challenging deadlines
Is able to work effectively in a dynamic and changing environment
Has flexibility with regard to working hours
Earns and maintains respect through demonstrating empathy, integrity and sound judgement
Has analytical approach and is capable of reviewing complex proposals and driving improvements in quality and accuracy.
Excellent oral and written communication
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