التقدم لوظائف MAGRABi الشركة الرائدة في مجال النظارات بتاريخ 23 مارس
التقدم لوظائف MAGRABi الشركة الرائدة في مجال النظارات بتاريخ 23 مارس
Customer Insights & Analytics Senior Specialist
About the job
The Customer & Insights Analyst will be part of our growing Regional Customer Marketing function (MENA) and will help the company to better understand our customer behavior and market trends in order to facilitate the decision making process, the function will be responsible as well for analyzing and interpretation of relevant customer data and breaking it down in a meaningful way to identify potential areas of development and growth that aren’t currently being addressed.
MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE/TECHNICAL SKILLS
Qualifications and Experience:
From 4-7 years of experience as Customer analytics, customer insights, business analyst.
Banking/Retail/Ecomm/Real-estate experience is a MUST.
Technical skills:
Strong entrepreneurial skills
Effective communication
Strong Analytical skills
Computer proficiency
JOB RESPONSIBILITIES
Deep dive into the company’s data in order to understand customer behavior and business performance.
Leverage advanced analytics/ data science methodology to drive actions with high commercial impact and adhere to analytical best practices.
Develop and implement dashboards and data visualizations to showcase analytics and insight.
Work closely with the Data Engineering team to understand and utilize the company’s data. Recommend database changes and identify external data sources to support or improve the timely production and delivery of accurate analysis and insight.
Recommend new analysis tools and techniques to Management.
Analyze historical data (sales, visits, consumer behavior, external data) in order to support various projects such as business intelligence implementation: ex. building tools to assess and analyze ROI.
Conduct ad-hoc analysis.
Develop and generates periodic reports and business review dashboards with CRM & Loyalty teams to monitor business performance.
Assist CRM team with data base extractions and pre/post campaigns analysis.
Work on simulation exercises for new business idea to foresee & assess business impact for decision making.
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