Customer Service Representative – Banque Misr

Customer Service Representative – Banque Misr

About us
Banque Misr (BM) was established in 1920 by the pioneer economist and financial expert Mohamed Talaat Harb Pasha, who spearheaded the concept of investing in national savings and directing them toward economic and social development. Thus, Banque Misr was established as the first wholly Egyptian-owned bank.
Banque Misr has funded many businesses spanning across multiple domestic sectors, such as: textiles, insurance, transportation, aviation, entertainment, and filmmaking. Currently, BM owns shares in 157 companies across different fields, ranging from finance, tourism, housing, agriculture and food, and communication and information technology.

A true pioneer in the region, Banque Misr became the first bank in Egypt and North Africa to comply with PCI data security standards, upon obtaining the latest version of the global Payment Card Industry Data Security Standard (PCI DSS 3.2.1) certification. Utilizing the latest technology in the banking sector, Banque Misr is constantly looking to expand customer access to banking services. Today, Banque Misr is proud to offer one of Egypt’s largest ATM networks, located across all areas of Egypt.

Job Description
Serve customers by completing account transactions.
Execute variety of transactions and services which include accepting payments for different types of accounts, cashing checks, checking account balances, transferring funds.
Ensure that cash drawer is balanced with the settlement sheet and recover any shortages /overages.
Preform services for all customers to ensure optimal level of customer satisfaction and resolve all issues
Identifies opportunities to grow customer relationships through disciplined sales process.
Work to achieve targeted plan of the branch.
Direct customers to use various electronic banking services.

Requirements:
Across Egypt
0 to 3 years of experience
Bachelor’s degree from any accredited university
Grade: Good or higher
Fresh Graduates of (2021/2022/2023)
Age: maximum 28
No Relatives at Banque Misr
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