Call Center Agent for Abu Dhabi Islamic Bank

Call Center Agent for Abu Dhabi Islamic Bank

About us
Abu Dhabi Islamic Bank, A Public Joint Stock Company, is a leading Islamic bank headquartered and listed in Abu Dhabi- UAE with a purpose of being a lifelong partner for customers, colleagues and community. Over the last two decades, ADIB has demonstrated a consistent track record of growth with assets now totaling USD 34 billion.
The bank currently serves more than 1 million customers through a balanced proposition that combines a highly-personalized customer experience with world-class digital banking services.

ADIB is a full-fledged financial service provider that offers banking solutions for individuals, corporates and affluent customers. In addition, the wider ADIB Group provides brokerage, real estate and property management, payments and insurance services.
ADIB has one of the largest distribution networks in the UAE with more than 60 branches.
Internationally, the bank has a presence in six strategic markets – Egypt, , the Kingdom of Saudi Arabia, the United Kingdom, Qatar, Sudan and Iraq.

Job Purpose;
To receive and handle incoming calls to the Call Center

Key Accountabilities;
Handle calls within the service standards set.
Respond to customers in courteous manner.
Effectively comply to all scripts provided to handle all products
Initial investigation of the cases to provide immediate customer response.
And any other assigned tasks.

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Academic and professional qualifications
Bachelor’s degree
Experience and other requirements

Basic Qualifications:
Customer service orientation and attitude
Excellent communication skills
positive attitude

Minimum Experience:
0-2 Years of experience.
Apply from here

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وظائف قد تهمك ،
وظيفة خدمة عملاء في Etisalat 
براتب 6000 جنيه .. مطلوب موظفين للعمل بفروع فودافون
خدمة عملاء بشركة Majorel Egypt
مدخلين بيانات عن بعد Remotely

إعلان وظائف البنك التِجاري الدولي CIB

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