Customer Care Representative for VOIS Egypt – WFH
Customer Care Representative for VOIS Egypt – WFH
About us
_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 6 locations: Albania, Egypt, Hungary, India, Romania, and the UK. Over 26,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Care, Business Intelligence Services, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VOIS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
Job Description
Customer Care Representative to deal with UK customers for Vodafone.
Identifying customers’ needs, clarify information, research every issue and providing solutions .
Build sustainable relationships and engage customers by taking the extra mile.
Frequently attend educational seminars to improve knowledge and performance level.
Meet personal/team qualitative and quantitative targets.
Benefits:
1 month online Training (Paid)
Work from home.
Annual balance.
Attractive salaries plus great bonus Schemes.
Laptop/PC provided with internet allowance
Social & Medical insurance.
للتقديم علي طلب توظيف خاص بمجالك من |هنا
و لانشاء سيرة ذاتية احترافيه بمساعدة أحد موظفي الموارد البشرية | من هنا
Full-time:
Working days: 5 days and 2 days off.
9 Working hours including breaks (Rotational shifts).
The first 3 to 4 weeks will be online training from home (from 9 am to 5 pm).
After the training, you will work from the premises for a month and a half and after then you will start working from home again.
Job Requirements
Fluency in English is a must.
Strong phone and verbal communication skills along with active listening
Ability to multi-task, set priorities and manage time effectively
Flexibility to work in rotational shifts.
Ability to work easily and efficiently among a team
Egyptians only
Graduates only
Job Details
Experience Needed:
Not Specified
Career Level:
Entry Level (Junior Level / Fresh Grad)
Education Level:
Bachelor’s Degree
Salary:
6830 To 8500 EGP Per Month, Attractive Performance Bonus
Job Categories:
Customer Service/Support
Apply from here
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للتقديم علي طلب توظيف خاص بمجالك من |هنا
و لانشاء سيرة ذاتية احترافيه بمساعدة أحد موظفي الموارد البشرية | من هنا