كيفية التقديم لوظائف بنك CIB – إعلان بتاريخ 24 ديسمبر
كيفية التقديم لوظائف بنك CIB – إعلان بتاريخ 24 ديسمبر
1 – HR HELP DESK AGENT
Description
Job PURPOSE
To resolve CIB employees’ HR inquiries through HR hotline in line with the approved policies, while ensuring positive employee experience through applying quality control measures.
HR Help Desk “Ask HR”
Resolve CIB employees’ queries, by following the clearly defined process and in line with the approved policies, or to escalate the case to the relevant HR department/team to provide the employees with the relevant answers/solutions.
Understand and gain insight into employees concerns and problems by questioning, exploring issues and reviewing data to ensure providing constructive feedback.
Develop analysis and recommendations based on the data generated from relevant systems in order to answer queries efficiently.
Conduct welcome call to CIB new hires to ensure having a positive employee experience.
Conduct exit interviews over the phone and update the Exit Analysis sheet in a timely manner to ensure thorough analysis and recommendations are provided.
Policies, Processes and Procedures
Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
Day- to-day operations
Follow the day-to-day operations related to own jobs in the department to ensure continuity of work
Compliance
Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks”
Qualifications
Qualifications & Experience
Bachelor’s Degree in Business Administration, or equivalent
Minimum 1 – 2 years of relevant experience
Skills
Excellent command of English & Arabic Languages
Good understanding of MS Office applications
Good communication skills
Good Planning and organizing skills
2 – L&D DATA ENTRY PROCESSOR – Outsource
Description
Job Purpose
To implement all system related entries of diversified programs and activities related to Learning & Development to maintain accurate update of database and related systems.
Description
Training Administration
Implement all Oracle system related entries to ensure that all records are accurately and timely updated.
Handle the data entry of attendance of all courses conducted by the L&D as well as the no show cases to maintain updated records.
Handle the data entry of expenses for employees’ attending from outside Cairo on the relevant system.
Handle the date entry of invoices of all vendors involved in courses conducted by through L&D to CIB employees in a timely manner
Handle the catering of all the courses on weekly basis and responsible for conveying the requests to the agreed catering vendors.
Maintain a payment log of all invoices loaded on the system.
Check on monthly basis, the courses locations as well as courses owners on the system.
Assist L&D officers in any requested L&D pop up projects to ensure effective finalization.
Visit the classes to assure proper implementation of L&D ground rules, related to attendance and course logistics.
Support the team in handling the logistics of the summer internship project to ensure effective finalizing.
Policies, Processes and Procedures
Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
Day-to-day operations
Implement the day-to-day operations assigned for the department to ensure compliance with the established standards and procedures
Compliance
Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks
Qualifications
Bachelor’s degree of Commerce, Business Administration, Accounting or its equivalent
Minimum 0 to 2 years of experience
Primary Location: Egypt-Giza-SMART VILLAGE BLDG. 4
Work Locations: SMART VILLAGE BLDG. 4
Job: Back Office
Organization: CEO AREA
Shift: Day Job
Description
Job PURPOSE
To support designated Lines of Business (LOB) through the implementation and processing of various HR services and systems and acts as the HR focal point for LOB managers and employees on HR/Corporate policies and procedures to ensure the provision of effective and customer oriented services.
Organization and Job Design
Handle all organization design activities including departments’ structuring/restructuring within the designated area, to ensure all business needs are reflected and that proposed changes conform to relevant policies and guidelines.
Conduct job analysis/develop job descriptions for various positions within designated area to reflect key role accountabilities, contribution towards the business and to clarify any duplication with other roles/stakeholders within the organization.
Liaise with the LOBs, Compliance and Audit departments to ensure organization structures and job descriptions are finalized, while ensuring compliance to all organizational policies and regulations and avoiding any duplication or conflict of interest.
Performance Management
Follow up on departments in designated area, to ensure the fulfilment of Performance Management (PM) process on the relevant system (i.e. Objectives Setting phase, Mid-Year appraisal, and End of Year appraisal), and to ensure that the PM cycle is carried out efficiently within set timeframes.
Participate in the communication of PM policies, procedures and guidelines, to ensure objective assessment and evaluation of employees.
Prepare the performance management reports and analysis, to support further decision making.
HR Operations
Review of employee Grade Adjustment nominations and handle communication with Business Heads to ensure recommendations’ objectivity and validity of all Grade Adjustment rationales.
Work closely with the HRIS team to ensure updating all organisation restructuring data on HR Oracle system, in addition to perform ongoing health check on the system to ensure all data and changes are regularly updated on database.
Develop HR analysis and reports to be provide to the designated business line to support in the decisions making process regarding HR related matters.
Talent Identification, Interviewing and Offering
Screen and filter candidates’ applications/CVs for First Line Management and above positions against job requirements, to establish a qualified database and pool for interviewing and selection.
Conduct interviews with respective Business Heads for candidates hired on Professional and First Line Management positions, to ensure cultural fit for the Bank, values alignment, long term potential, and technical capabilities.
Prepare, revise, and negotiate job offers and financial packages for candidates hired on Professional and First Line Management positions in line with CIB grading system, salary structures (in collaboration with Rewards Analysts) and policies, in order to ensure the hiring of qualified candidates while maintaining internal equity and market competitiveness.
Policies, Processes and Procedures
Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
Day-to-day management
Follow the day-to-day operations related to own jobs in the OD & HR Business Partners department to ensure continuity of work
Compliance
Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks”
Qualifications
Qualifications & Experience
Bachelor degree in Business Administration, Accounting or a related discipline
Minimum 5 to 8 years of experience in Organization Development and Recruitment functions
Skills
Excellent command of English and Arabic languages
Good understanding of MS Office applications
Good Communication, Teamwork, and Problem Solving skills
Good Negotiation, Planning, and Organizing skills
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