التقدم لوظائف شركة جوميا.كوم بتاريخ 21 ديسمبر

التقدم لوظائف شركة جوميا.كوم بتاريخ 21 ديسمبر

Business Support Associate – Jumia Pay

Seniority Level Entry level
Industry Internet Law Practice Legal Services
Employment Type Full-time
Job Functions Administrative

About the job
Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners.

JumiaPay facilitates the payments of online transactions for Jumia’s ecosystem. With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people’s lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive.

With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.

Main Responsibilities
Manage the day to day operations excellence in coordination with backoffice team
Manage all partners / service providers relations in terms of operations; such as (Pools funding, New services onboarding end to end, commissions & financial reconciliations)
Ensure applying an ongoing processes enhancements creating operational efficiencies and best customer experience
Responsible for collecting, analyzing, and summarizing data & build business reports & PMOs.

Required Skills & Qualifications
Understanding of customer journeys, customer experience and retention
University Graduate,specialization in business or computer science is an added advantage.
Experience in Fintech/E-commerce environment is a plus.
Good team player, and confident presenting to stakeholders.
Strong communication, interpersonal & management skills.
Strong data analysis, strategic and analytical skills, high detail orientation.

We Offer
A unique experience in an international, entrepreneurial, yet structured environment
An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet service lines
The opportunity to be part of a team full of talented people with the best backgrounds

Apply From Here

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