تفاصيل وظائف إدارية فى شركة Voom

تفاصيل وظائف إدارية فى شركة Voom

CUSTOMER SERVICE ADMINISTRATIVE ASSISTANT for Voom

About us
The Easiest and Most Reliable Way to Sell and Buy Your Used Car! VOOM is a tech-enabled platform built to simplify and disrupt the buying and selling used cars market. VOOM is built to become an end-to-end E-commerce platform to research, discover, buy, sell, transport, price, finance, register and deliver vehicles nationwide and create a seamless and safe experience for both buyers and sellers.

Job Description
Act as a front line by welcoming and supporting company visitors
Answering customer inquiries and support requests while coordinating with the operations team and redirect to the responsible person whenever necessary while following up
Making follow up calls and recording customer reviews in line with the company’s processes and procedures
Scheduling customer visits and coordinating with the operations team to execute accordingly
Attend periodic meetings and make sure to note down minutes of meetings effectively

Organize the office layout and order stationery and equipment
Maintain the office condition and arrange necessary repairs
Monitor and enhance office operations and procedures
Ensure that all items are invoiced and paid on time
Manage contract, price negotiations and prompt payments with company vendors, service providers and office lease
Manage office G&A budget, ensure accurate and timely reporting
Assist in the onboarding process for new hires

Job Requirements
Proven experience as an Administrative Assistant with experience in customer support, customer care or front desk roles
Proficiency in MS Office
Excellent time management skills & ability to multitask and prioritize work
Excellent communication skills.
Attention to detail and problem solving skills
Excellent written and verbal communication skills

Job Details
Education Level:
Not Specified

Salary:
6000 To 10000 EGP Per Month
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